Terms of service

Terms of Service

Last updated: 16-07-2026

Welcome to JINALEXIA LEATHER ("we," "us," "our," or "the Company"). These Terms of Service ("Terms") govern your access to and use of [jinalexialeather.com] (the "Site") and any products purchased through it (the "Products"). By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

JINALEXIA LEATHER designs and sells genuine leather goods, including bags, totes, backpacks, and related accessories. The Company is based in Jodhpur, Rajasthan, India, and operates this Site to sell Products internationally, including to customers in the United States.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By using the Site, you represent that you meet this requirement and that any information you provide is accurate and complete.

3. Products and Descriptions

  • We make reasonable efforts to accurately describe and display our Products, including materials, dimensions, and color. Because our items are made from genuine leather, natural variation in grain, texture, and color between individual pieces is normal and not considered a defect.
  • Product images may appear slightly different from the actual item due to photography lighting, screen settings, or manufacturing batch variation.
  • We reserve the right to limit quantities, discontinue a Product, or correct pricing or description errors at any time, including after an order has been placed. If a correction affects your order, we will contact you before proceeding.

4. Pricing and Payment

  • All prices are listed in [USD] unless otherwise stated, and do not include applicable taxes, customs duties, or import fees unless explicitly noted at checkout.
  • We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time your order is placed.
  • Payment is processed through our third-party payment providers at checkout. By providing payment information, you authorize us (or our payment processor) to charge the applicable amount for your order.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or payment issues, and will notify you if this occurs.

5. International Orders, Shipping, and Customs

  • We ship internationally, including to the United States. Estimated delivery times shown on the Site are estimates only and are not guaranteed.
  • Customs, duties, and import taxes: International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges, if any, are the responsibility of the customer and are not included in the product price or shipping cost shown at checkout unless explicitly stated otherwise.
  • We are not responsible for delays caused by customs processing, carrier issues, or events outside our reasonable control.
  • Risk of loss and title for Products pass to you upon our delivery to the shipping carrier, unless otherwise required by applicable law in your jurisdiction.

6. Returns, Refunds, and Exchanges

[Adjust this section to match your actual policy]

  • We accept returns within [INSERT NUMBER] days of delivery, provided the item is unused, undamaged, and in its original packaging.
  • To initiate a return, contact us at [INSERT SUPPORT EMAIL] with your order number.
  • Refunds will be issued to the original payment method within [INSERT NUMBER] business days of us receiving and inspecting the returned item.
  • Customers are responsible for return shipping costs unless the item arrived defective or incorrect due to our error.
  • Custom, personalized, or final-sale items [are / are not] eligible for return.

7. Account Registration

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at [INSERT SUPPORT EMAIL] of any unauthorized use.

8. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms;
  • Attempt to gain unauthorized access to the Site, its systems, or related networks;
  • Use automated means (bots, scrapers) to access or extract data from the Site without our written permission;
  • Interfere with the proper functioning of the Site;
  • Post or transmit any content that is unlawful, infringing, or harmful.

9. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, product photography, and the JINALEXIA LEATHER name and branding, is the property of the Company or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.

10. User-Generated Content

If you submit reviews, comments, images, or other content to the Site (e.g., product reviews), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business and marketing. You represent that you own or have the right to submit such content and that it does not violate any third party's rights.

11. Third-Party Links and Services

The Site may contain links to third-party websites or services (such as payment processors or social media platforms) that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party site.

12. Disclaimer of Warranties

The Site and Products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

13. Limitation of Liability

To the fullest extent permitted by applicable law, JINALEXIA LEATHER and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Products, even if advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site or a Product shall not exceed the amount you paid for the applicable order.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless JINALEXIA LEATHER, its owners, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.

15. Privacy

Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices described there.

16. Governing Law and Dispute Resolution

[This clause should be finalized with a lawyer — the right choice depends on where your business is registered and where you want disputes to be handled, and cross-border enforceability is not automatic.]

These Terms shall be governed by the laws of India, or a specific US state], without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved through [INSERT: negotiation / arbitration / courts of INSERT LOCATION].

17. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Contact Us

If you have questions about these Terms, please contact us at:

JINALEXIA LEATHER Email:  info@jinalexialeather.com,